Our client, a well-established 4-star hotel in Cape Town, is seeking an experienced and motivated General Manager to oversee the day-to-day operations of the property. The ideal candidate will have strong leadership skills, a passion for hospitality, and a proven ability to drive guest satisfaction and operational excellence.

Key Responsibilities:

• Oversee all hotel operations, including Front Office, Housekeeping, Food & Beverage, and Maintenance.
• Develop and implement strategies to maximize revenue, profitability, and guest satisfaction.
• Lead, train, and motivate departmental managers and staff to maintain high service standards.
• Monitor budgets, financial performance, and cost control measures.
• Ensure compliance with company policies, health and safety standards, and hospitality regulations.
• Manage guest relations and resolve complaints efficiently and professionally.
• Maintain strong relationships with suppliers, partners, and key stakeholders.
• Ensure the property consistently meets 4-star operational and presentation standards.

• Matric (Grade 12) – essential.
• Tertiary qualification in Hospitality Management or a related field – advantageous (or equivalent relevant experience).
• Minimum 2 years’ experience in a similar General Manager or Assistant General Manager role within a 4-star environment.
• At least 2 years’ managerial or supervisory experience.
• Strong leadership and organizational abilities with excellent communication skills.
• Proven financial acumen and operational management expertise.
• Own transport and valid driver’s license – essential.
• Professional, hands-on, and service-oriented approach.
• Stable employment history – no job hoppers, please.

If you meet the above requirements and are ready to lead a successful hospitality team, please email your updated CV to cvs4cara@therecruiters.co.za.

Only shortlisted candidates will be contacted.