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Title: | Internal Sales - Ceramic Manufacturing |
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Max Salary: | 20000 pm | ||
Decription: | Location: Muldersvlei, Stellenbosch Our client is a well-established factory in the manufacture of clay tiles and bricks with a focus on making quality clay bricks and other special masonry products. They produce a brick that many builders and developers turn to nationally. In 2019, they opened a new factory with increased capacity, lower energy usage and improved environmental standards. Job Description • Serve as key company interface — 1st point of contact with existing & new customers • Answer incoming sales calls and assisting walk-in customers with queries/advice promptly in a positive, helpful demeanor • Generate additional sales through incoming inquiries, quotes, calls and online requests • Provide all appropriate service/assistance to external sales force to assist additional sales generation, including generating requested quotes • Handle customer complaints and credit requests, ensuring weekly follow-up, completion and filing of necessary documentation. • Maintain stock levels and presentability of Sample Display held in Sales Office samples boxes • Schedule all delivery requests promptly and providing customers with estimated delivery dates and times • Ensure ERP and CRM database are kept up to date • Collaborate with the Debtors department on credit limits, cash payments, and new accounts. • Assist with Despatch function when needed • Coordinate with yard staff on special customer requests and product preparation. • Capture all internal compressive strength results Personal Attributes • Self-starter who thrives in a fast-paced environment • Goal driven with a head for new business acquisition • Professional, confident and good at negotiating • Understanding of construction site environments • Willing to travel to see clients • Bilingual Minimum Requirements • At least 3 years’ experience in an admin, sales support, or customer service role • Proficiency in Microsoft Office (Excel, Word) and CRM systems. • Excellent communication skills, both written and verbal. • Own reliable transport and valid license. |
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General Requirements: | |||
Location | Cape Town | ||
Consultant: | Carole Dreyer | ||
Email: | cvs4carole@therecruiters.co.za | Share This Job |