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Title:

Internal Sales - Ceramic Manufacturing

Max Salary: 20000 pm
Decription: Location: Muldersvlei, Stellenbosch
Our client is a well-established factory in the manufacture of clay tiles and bricks with a focus on making quality clay bricks and other special masonry products. They produce a brick that many builders and developers turn to nationally. In 2019, they opened a new factory with increased capacity, lower energy usage and improved environmental standards.
Job Description
• Serve as key company interface — 1st point of contact with existing & new customers
• Answer incoming sales calls and assisting walk-in customers with queries/advice promptly in a positive, helpful demeanor
• Generate additional sales through incoming inquiries, quotes, calls and online requests
• Provide all appropriate service/assistance to external sales force to assist additional sales generation, including generating requested quotes
• Handle customer complaints and credit requests, ensuring weekly follow-up, completion and filing of necessary documentation.
• Maintain stock levels and presentability of Sample Display held in Sales Office samples boxes
• Schedule all delivery requests promptly and providing customers with estimated delivery dates and times
• Ensure ERP and CRM database are kept up to date
• Collaborate with the Debtors department on credit limits, cash payments, and new accounts.
• Assist with Despatch function when needed
• Coordinate with yard staff on special customer requests and product preparation.
• Capture all internal compressive strength results
Personal Attributes
• Self-starter who thrives in a fast-paced environment
• Goal driven with a head for new business acquisition
• Professional, confident and good at negotiating
• Understanding of construction site environments
• Willing to travel to see clients
• Bilingual
Minimum Requirements
• At least 3 years’ experience in an admin, sales support, or customer service role
• Proficiency in Microsoft Office (Excel, Word) and CRM systems.
• Excellent communication skills, both written and verbal.
• Own reliable transport and valid license.




 
General Requirements:
Location Cape Town    
Consultant: Carole Dreyer
Email: cvs4carole@therecruiters.co.za Share This Job