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Title:

National Training Administrator

Max Salary: 17000
Decription: An exciting opportunity exists for a National Training Administrator with our client a leading national property group. This role is ideal for a highly organised, proactive individual with strong administrative and coordination skills. You’ll be responsible for supporting national training operations, ensuring learners are managed efficiently, and training standards and deadlines are met.

Key Responsibilities:

Training Administration & Communication
General administrative support to the Training Department
Typing, record-keeping, and minute-taking for departmental meetings
Maintain and update mailing lists and daily staff lists
Manage the ticketed Training email account with a 24-hour response time
Distribute internal training communications within set timelines
Handle training-related calls and escalate when necessary

Course Registration & Learner Management
Register candidates for online courses and notify unsuccessful applicants
Create and manage WhatsApp support groups
Coordinate with facilitators for grade capturing and result updates
Send SMS course confirmations and bulk updates
Provide support during online webinars

Online Training Coordination
Track attendance using Zoom reports and revoke access for non-attendees
Monitor learner progress on the Learning portal
Co-host orientation and final course webinars

Assessments & Certification
Send exam results and SPC fieldwork within set deadlines
Moderate and finalise SPC fieldwork assessments
Issue course certificates

Financial Administration
Reconcile payments and liaise with Accounts for credit notes
Submit payment requisitions through internal systems (e.g., KissFlow)

System Management
Update course history and statutory qualifications on learner profiles
Coordinate with IT for signature updates and access requests

Compliance & Reporting
Collaborate with Compliance to ensure training completion
Compile annual training calendars and WSP data
Maintain the National Training & Events Calendar

General Support
Assist with training events and ad-hoc administrative tasks
Provide switchboard relief as needed
 
General Requirements: Matric/Grade 12
2–3 years of administrative experience (preferably in training or education)
Strong MS Office proficiency
Track record of meeting tight deadlines

Desirable Experience:
Training coordination or experience in adult learning environments
Familiarity with NQF and SETA requirements
Financial administration and LMS exposure
Experience in multi-location or franchised businesses

Key Competencies:
Organised, detail-oriented, and deadline-driven
Clear and professional communicator (verbal and written)
Skilled in Zoom, WhatsApp, and LMS platforms
Strong customer service skills with a calm, empathetic, and diplomatic approach
High emotional intelligence and discretion
Proactive, independent worker with team collaboration ability
Location Cape Town    
Consultant: Cara Styles
Email: cvs4cara@therecruiters.co.za Share This Job